Headsets have certainly come a long way from the days when they were the size of a grapefruit and only worked with your record player. Today, headsets for telephones and music incorporate advanced technologies and astounding capabilities. They have also improved, thankfully, in comfort.
As the saying goes, lightning strikes at any time. When electrical equipment is involved, there can be considerable damage, even if the lightning strikes were miles away. When an electrical surge occurs, whether due to lightening or human errors, the effect on electrical equipment throughout a system can be substantial.
Most of us have listened to on-hold messages at some point in our lives. On-hold messages entertain us with Muzak and country hits, or inform us of specials and business hours. However, despite their frequency, many may not realize the importance of having an on-hold message. If you run a business, it is absolutely critical that you supply your customers with some form of entertainment or information while they are on hold in your system.